It’s astounding how much a property manager has on their plate – Dealing with potential prospects and tenants, collecting rent, responding to tenant complaints, and even pursuing evictions. This is why it’s critical to have a go-to roofing company for your properties maintenance and repair issues.
As a property manager, it’s crucial to work with a roofing company you trust.
Selecting a roofing company to handle your property’s health may be a daunting task as there are many in existence. However, we’re here to help point out some key factors to look for.
Once an understanding of your potential contractors certifications & credentials has been established, the next sequence in establishing a solid business relationship is communicating.
It’s important to have a company that stays in constant communication with you while maintenance is being performed.
Roofing companies should contact you when they find damage, take pictures and compose an email to explain issues, complete repair or replacement and photograph project completion, follow up after job is completed, and submit the invoice following your specific invoice process. Furthermore, the roofing company should have a full time staff to address billing questions and issues.
Once all is complete your roofing company should present overall solutions and pictures for roof repair/replacement and prioritization. All of this should fit exactly what you’re looking for as a property manager.
Along with consistent communication, your roofing company should provide emergency repairs as well as a final solution. They should be available at any time for questions you may have and be very clear about how they plan to tackle any issue you have.
Annual maintenance programs and roof inspections of a client’s property is highly recommended.
With the recent coronavirus pandemic, companies need to be able to adapt and change methods to stay in contact with property managers. Times change and requirements change. Sometimes that involves working from home.
Pro Roofers Inc. has recently implemented virtual online training for property managers and HOA. Using Zoom, we’ve found a convenient way to continue our process and not lose pace during this time. A roofing contractor that understands progression and adaptation is vital.
Professional Roofers would love to work with you. If these morals align with your own, feel free to contact us at (615) 778-1440 or fill out the form below and we’ll get back to you ASAP.